Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

A motel we stayed in recently had a shampoo for guests labelled Forest & Bird New Zealand, made by Health Pak. My reason for writing is that it is a very good shampoo, with Harakeke and Manuka oils in it (and says on the label that a proportion of the profits go to F&B).

Jan - New Zealand

Hi I used your Natural Earth Manuka honey moisturiser whilst staying in the Anchor Motor Lodge in Kaikoura. It's lovely and I would like to know if I can buy this online?

Karen - New Zealand

I stayed at the Wairakei resort in November and absolutely love the Koha Spa Hydrating Hand & Body Balm product. Is there anyway of purchasing some for myself?

Sally - New Zealand

My wife and I encountered your De Cheri Natural products in several hotels during a three-week holiday in New Zealand last month. We were particularly impressed by the Evening Primrose Shampoo and Evening Primrose Conditioner. While we appreciate that your organisation is in the guest amenities business, are these De Cheri products available in larger packages at retail outlets?

Ian - Australia

I have just been i NZ and washed my hair in Natural Earth, Conditionings Shampoo with active Manuka Honey. I would like to know the price and if it is possible to buy in Europe, in Denmark?

Elisabeth - Denmark

Recently I stayed at the Waves Motel in Orewa who had your Natural Earth Conditioning Shampoo, I found it extremely good and would like to purchase some. Do you have a Hawke's Bay distributor or outlet?

Gretchen - New Zealand

I recently used your Natural Earth Make Up Remover product in a Comfort Inn hotel in Bloomington, Indiana. I really loved it, especially for eyes. I've tried lots of products from drug stores to high end cosmetic departments. This is the best by far! Is there any way or place that I can purchase or order it from?

Carol - United States of America

We stayed at the Hacienda Motel last year and tried your Koha Spa Purifying Thermal Mud Masque and loved it and was wondering if we were able to purchase a larger tube of it.  We look forward to your reply.

Tanya - New Zealand

I stayed at the Heritage Hotel in Queenstown recently and loved the Manuka Spa Hydrating Body Balm. I live in Australia and was wondering if I am able to purchase this product through you?

Elaine - Australia

My wife and I stayed at an apartment recently on the Sunshine Coast, Queensland and loved the Porters Premium Classic blend tea. We would love to purchase some but don’t know where we can get it. Is it available in any store in Queensland?

Mike - Australia