Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

on a recent trip to Fiji my wife was introduced to Pacific`s frangipani moisturiser at The Westin. Now I must obtain a supply before her birthday! Can i possibly buy it in Sydney

John - Australia

I just came back from the Fiji hideaway resort where they had this lovely product of yours (cafe de sol - supreme blend). I'm not much of a coffee drinker but I certainly love your brand. I was wondering how I would go about ordering this from you and what is the minimum I can purchase. Please include cost along with shipping. Thank you for your time.

Daisy - New Zealand

I was wondering if you may help? I recently stayed in a hotel and your moisturising product (Natural Earth AMH Moisturiser 35ml) was in my room. I think the product is fantastic! Do you sell it outside of the hotel/motel industry? Does it come in larger bottles?

Lauren - United States of America

Hello, I have tried the Lavish products at a hotel in the US and am wondering if it's possible to buy the conditioner and body lotion in larger sizes anywhere? Thanks for letting me know-they are wonderful!

Emily - United States of America

My daughter recently returned from a memorable skiing holiday in New Zealand. She brought back a 35ml bottle of Natural Earth shampoo and conditioner for me. I love the product and am hoping it is possible to purchase several bottles, but in a larger quantity (250ml size approximately) from you.

Elizabeth - Australia

I am at Regal Palms at the moment and am loving the Koha Spa products. Is there anywhere I can buy them from in Auckland or online?

Gemma - New Zealand

We recently stayed at several Ridges Hotels in NZ and Australia. We fell in love with your Harakekeflax oil body gel and lotion. They are the best products ever! Where might one purchase the products in FL? Thank you.

Gwen - United States of America

On an Air New Zealand flight recently I had a yoghurt breakfast bar, and I was advised that these are sourced from your company. I would be really keen to buy some. I’m not sure if you can do small orders or what but they are so delicious I have to have them!!

Sophia - New Zealand

I would really like to buy some of the Koha spa hydrating hand & body balm. I recently used the product at the Duke of Marlborough in Russell. Its great!! Would really love to have some for my ongoing personal use!

Julie - New Zealand

I recently flew Premium Economy with Air New Zealand, from Los Angeles to London. Enclosed in a small pouch, provided by the airline, was included a toothbrush. I used this toothbrush for the next month daily and it did not break down like most soft toothbrushes do. Most toothbrushes I use like oral B break down after 10days to 2 weeks. I would very much like to know if I can purchase these toothbrushes? There was no name, or any markings on the brush.

Simon - New Zealand