Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

Stayed at the Heritage in Auckland recently and just LOVED the quality of the Manuka Leaf body soap and the Green Tea Manuka Extract Hydrating body balm. I am hoping that you supply the public with these products as most interested in purchasing some for myself. Do you have a price/product list that you could please email me? Kind regards "

Victoria - New Zealand

Is it possible for me to get Pacific's frangipani revitalising shampoo in Victoria Aust.? It is the best shampoo I have ever had for years. If I can get some would you please give me the price and if it has to be sent from N.Z the cost of freight? Thanking you in anticipation.

Lyn - Australia

My husband and I were on holiday in Fiji and we found the Pacific's Frangipani Hydrating Moisturiser used at the resort was fantastic, it is the best moisteriser I have used. Could you please advise me if and where I can purchase it either via internet or in Australia.

Bronwyn - Australia

The other day I was in a motel and saw your caffeine free coffee. I haven't drunk tea or coffee for years as I cannot drink caffeine, it was delicious. I have tried to see if I can get it from stores but have had no luck, and was hoping that you might be able to tell me where I can purchase it, I live in Taupo. If it isn't available in stores, would I be able to purchase it direct from your company, I look forward to hearing from you. Regards 

Jude - New Zealand

Hi there, I have been using the "Manuka Spa, Hydrating Body Balm" my husband brought home from a recent stay the the Hertiage in Auckland. I absolutely love it. Can I buy this product from you in a larger size? Or is there a retail outlet you sell through? Many thanks

Fay - New Zealand

I recently stayed in a hotel which had Natural Earth guest amenities. I love your moisturiser. I understand that you sell to motels/hotels only but is there any way I can obtain more moisturiser? Thanks

Jasmine - New Zealand

Congratulations on your wonderful Manuka Spa bathroom toiletries, particularly the refreshing facial cleanser which I thoroughly enjoyed. Your products are certainly the best I have ever used in a hotel. I realise that you are trade suppliers but is it possible to purchase your products either directly or through a retail outlet? Kind regards

Christine - New Zealand

"=Hi, Recently I was at a function in Invercargill and we were each given some Koha Spa hand cream - well this cream is really great and I was wondering if and where iIcould purchase it as I notice from your website that you only have commercial or bulk buying. Hoping you can help me. Many thanks.

Raewyne - New Zealand

During the weekend I stayed at a motel in Ranfurly and tried the Natural Earth Moisturiser that the motel supplied for guests, I found this product moisturised really well. I was wondering if it was possible for ordinary members of the public to purchase larger containers of this moisturiser and what the price for purchase would be, or do you supply larger bottles for sale through any outlets? Any information that you can supply would be greatly appreciated. Regards

Diane - New Zealand

During my recent trip to Tasmania, I had the pleasure of using your products. Your moisturizer in particular was outstanding and I would love to purchase some. Thanking you in anticipation

Helen - Australia