Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

I purchased some sample bottles of Millbrook Resort Wheatgerm Oil Shampoo and Conditioner. I must say that this product was very impressive, so much so that it spurred me on to write this letter. Could you please enlighten me as to where I can purchase a good supply of this wonderful product? In closing I can only add that if staff and management pay this much attention to detail when it comes to the little things then the guests at the Millbrook Resort Hotel can consider themselves very fortunate. Yours Faithfully

Nicholas - New Zealand

I have just returned from a visit to your beautiful country and along the way picked up your shower gel. My daughter has very sensitive skin and this product seems to be just great for her. Do you supply in larger quantities to the public? Can I purchase in Australia, or have product shipped?

Juliana - Australia

Like all of the other people's comments on your web site we enjoyed your products during a recent stay at the Flagstaff Inn in Russell, New Zealand. You mention that you can make it happen to purchase for us to enjoy here back in Texas! Can we order 3 of each at the 265ml size? Thanks.

Paula - United States of America

I recently flew Air New Zealand and loved your vege crisps which were offered on board the plane. I was wondering if they could be purchased in the Auckland area in larger sizes. They are really delicious. Keep up the good work. Many thanks

Jen - New Zealand

I recently stayed in a hotel in Colorado, USA and fell in love with your shampoo and conditioner that they carried, Natural Earth. When I say love I mean LOVE your product. It makes my hair feel soft and amazingly moisturized and I have the best hair days when I use your shampoo and conditioners BUT all I have is the little hotel samples and I'm running out, please help me find your product in bulk so I can have awesome hair days every day. =) Thank you

Cheyenne - United States Of America

I recently stayed in the Rydges hotel in Rotorua. I love the soap you guys make for there, the manuka leaf & harakeke oil. Now i must admitt I kept hiding them so room service gave me more to take home, however I have almost run out. I was wondering if there is anyway to purchase this from you at all? or if you know of any companies within austalia or anywhere that do supply it for the public to purchase?"

Chelsea - Australia

Recently I stayed at The George Hotel in Christchurch. Like all good kiwis I brought home the remainder of the bathroom products and have been using the bottle of moisturiser and the bath and shower gel. I have suffered from a really itchy, ugly skin condition for the past 6 years and suddenly it is clearing up. I have tried such a raft of different products over the years to no avail and have given up going to the skin specialist! There is clearly something in your produce which is really making a difference – (perhaps the Manuka oil?) I don’t know, don’t care, just desperately need to know where I can purchase these products from. If you could give me the name of an outlet in the Wellington region I would be extremely grateful. Kind regards

Wendy - New Zealand

I am writing to enquire where in Dunedin I many purchase a lovely conditioning shampoo I was given while in hospital recently? It is a sachet (De Cheri Conditioning Shampoo) and I still have the empty sachet. I would be very grateful to know of somewhere locally, or maybe from your Auckland shop if I may send a cheque. I’m sorry I haven’t got a computer so I know nothing about computers to communicate with you as I am in my seventies now.

Mrs Pennycuick - New Zealand

Recently my husband and myself stayed at the Duxton Hotel in Auckland and very much enjoyed our stay and your facilities. One of the things we appreciated was the quality of linen and toiletries provided. I have an unusual request - are you able to advise the supplier of your shampoo? We would like to purchase some for our own personal use but have not found it in any of our local stores. Can you offer any information on this? 

Jenni - New Zealand

We recently stayed at Alpine Lodge in Kaikoura and thoroughly enjoyed the complementary drinking chocolate, we would like to be able to buy more. Is it available from a retailer and if so who and where. We live in Christchurch. Regards

Kerry - New Zealand